BSB50120 Diploma of Business (Operations)

This nationally accredited Diploma of Business provides the core business knowledge and skills needed to move into management roles, or become an entrepreneur to launch your own company. You will learn to research, analyse and interpret domestic and international environments to identify and plan business proposals. This course provides a basis &pathway for further study in any Business tertiary qualifications.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

CRICOS course code: 105662M

Course level: AQF5


78 weeks / 6 terms

Admission requirements

Applicants must

  • be at Least age of 18.
  • have completed a minimum of Australian Year 10 satisfactorily or equivalent or Australian AQF qualification at least to Certificate IV level (AQF Level 4) or higher.
  • have suitable language skills; IELTS 5.5 or equivalent.

    International students can meet language proficiency requirement by meeting any of the conditions below:

  • Scores in the following English language proficiency tests:
    • an IELTS examination result of 5.5 (overall score) or higher completed within the two years preceding the date of application
    • a Pearson Academic overall score of result of 42-49
    • TOEFL 46-59 (Internet based)
  • Successful completion of a General English course from an approved ELICOS provider at Upper Intermediate level or higher (CEFR = B2)
  • Successful completion of IIB’s in-house placement test
  • Fees

    Tuition fee: $12,000.00 Non-tuition fee: $500.00


    The course program is scheduled to be delivered over a 78-week timeframe of full-time study consisting of 60 weeks of scheduled class time plus 18 weeks of breaks.

  • Classes are scheduled at 20 hours per week (15 hours face-to-face + 5 hours online learning).
  • Due to COVID-19, all classes are currently delivered online 20 hours per week. This is a temporary arrangement and will continue until further notice.
  • The course is divided into 6 terms.
  • Holiday periods are 3 weeks in duration for every term-break throughout the year.
  • Students are also provided with learning resources, usually in the form of learner manuals. These provided the core of each unit’s content which is explored during training hours. Students have at their disposal a computer lab with the necessary resources and computer equipment to create presentations, repeat and reinforce topics taught in classrooms or research topics using online sources. Students may also be referred to additional materials available in the student library. Such resources may be used as additional materials for study during students’ own time. Learning materials are accessed via the College’s Moodle platform to which each student and trainer has access. Classrooms are equipped with laptops and presentation screens to provide for presentations by trainers or students. The classes emphasise on reflecting genuine workplace scenarios. Role-plays, demonstrations, and case studies are particularly important in this regard. These assessment tools consist of the following components (components may vary from unit to unit):
  • Written/ knowledge assessment
  • Project assessment
  • Practical assessment
  • Evidence gathering tools, e.g. observation checklists
  • Career paths

  • Administrator
  • Administrative Assistant
  • Administrative Officer
  • Customer Services Officer
  • Project Officer
  • Clerical Officer
  • And many other business career opportunities, etc.
  • Qualification
    Tuition fee/ Duration
    Diploma of Business
    Core units
    Develop critical thinking in others

    Manage budgets and financial plans

    Manage business resources

    Develop workplace policies and procedures for sustainability

    Lead communication in the workplace

    78 weeks / 6 terms
    Project management
    Undertake project work

    Business Operations
    Manage business operational plans engagement
    Manage business risk

    Teamwork and Relationships
    Manage team effectiveness
    Manage meetings

    Human Resources
    Manage recruitment and onboarding

    Personal Effectiveness
    Develop and use emotional intelligence

    Possible Employment outcome
    Business Manager, Office Manager, Operation Manager, Administrator, Records Management Coordinator, Team Leader, Unit Leader, Project Coordinator, Records Manager, etc.


    Term 1
    Term 2
    Term 3
    Term 4
    Mid term
    Mid term
    Mid term
    Mid term
    09 Jan
    13 Feb
    10 Apr
    15 May
    10 July
    14 Aug
    09 Oct
    13 Nov
    8 Jan
    12 Feb
    8 Apr
    13 May
    8 July
    12 Aug
    7 Oct
    11 Nov
    06 Jan
    10 Feb
    07 Apr
    12 May
    07 July
    11 Aug
    06 Oct
    10 Nov